FAQ – YOGH

No, on the contrary, YOGHSOAP® is not likely to dry
out your skin; rather, it will moisturise, soften and refresh it. Its moisturising
properties are due to the high content of natural glycerine in the soap (8%),
the additional raw oils added at the end of the process, and the unsaponified
fats in the full-fat yoghurt (total 6%), which the skin directly absorbs. This
so-called 'superfatted' soap is notably moisturising and nourishing for the
skin, preserving its natural barrier, unlike industrial soaps. That is why it
is suitable for people with very dry or sensitive skin. No hardeners, chelating
agents, foaming substances, or other synthetic components are added.
Yes, all YOGH® soaps are suitable for washing the face as they are gentle, superfatted and richin moisturising glycerine. The only soap that we
don’t recommend you use on your face is YOGHSOAP® Balance Cedarwood because it is exfoliating and has a grainy texture.
YOGHSOAP® soaps, completely natural and gently cleansing, are suitable for babies and children between 0-3 years old and above. YOGHSOAP® Baby Calendula fragrance-free soap is specially formulated for delicate, sensitive baby skin with soothing calendula oil, colloidal oatmeal with anti-inflammatory properties, and fresh yoghurt. Always do a test to check for possible skin reactions.
We make YOGHSOAP with pure plant oils and butters using the cold process method at low temperatures without external heating to preserve their benefits. Cold-process soap-making is a traditional method where plant oils are mixed with an alkali base. The result of this reaction is soap and glycerine, a natural derivative in the soap with proven moisturising properties.
The alkali base is depleted during the saponification of the oils and does not appear in the final product; glycerin is not mechanically added to the soap, as it derives naturally from the reaction between the oils and the alkaline base. We formulate the soaps so that part of the plant oils don't saponify to achieve "superfatting" of about 6%. We add fresh, full-fat yoghurt, which enriches the soap with its good fats and enhances its moisturising power.
Cold-process soap-making is a slow process. It requires at least 4 weeks of "curing" the soap, so that saponification fully takes its course and the soap dries, hardens and becomes mild and gentlefor the skin. The result is a soap that gently cleanses and noticeably moisturises the skin. It is suitable even for the most sensitive skin, as it never dries out ordisrupts its natural barrier.
YOGHSOAP®, made with the cold process method, preserve to the greatest extent the valuable properties of the plant and essential oils they contain, making them more delicate and moisturising for the skin. The high glycerine content – 8% in YOGHSOAP® soaps – ensures noticeably moisturised skin after washing. Our soaps do not contain aggressive chemicals or preservatives, hardeners, chelators,
foaming agents, artificial fragrances, dyes, iron oxides or any synthetic components. This makes them suitable for most skin types, including sensitive ones.
YOGHSOAP® soaps are scented only with pure, undiluted, 100% natural essential oils in combinations that have a positive impact on the senses and mood during bathing.
Soap typically has an alkaline pH value ranging from 8 to 10, while human skin maintains a slightly acidic pH between 4.5 and 5.5, known as the “acid mantle”.
This acidic layer helps protect the skin from harmful environmental elements like bacteria. Аn alkaline substance like soap is the most effective way to clean the skin as soap attracts the sebum, dirt and germs from the skin, which are then flushed away with
water. After soap is rinsed off, the skin naturally restores its pH level to its normal state. This re-balancing process usually takes around 2-3 hours if
no additional moisturisers are used. Moisturising butter expedites the restoration of the skin's acid mantle.
Due to its high content of natural glycerin, YOGHSOAP® soap may soften if not used and stored properly. It is essential for the sThe soap needs to dryitsdurability, do not soak it or leave submerged in water. After use, store it in a dry place, away from running water. You can use the soap-saver pouch, whose porous surface allows air to circulate around the soap, or our specially designed soap dishes for this purpose.
The difference is huge: these are fundamentally different products. Industrial soaps are fast-produced items where quantity trumps quality. Today, they
are mostly made with cheap, processed palm oil and contain aggressive chemicals and synthetic additives, potentially harmful to the skin. Glycerin - the natural byproduct in natural soap - is removed in commercial variants, drastically reducing their moisturising properties. It is purified and sold separately to the cosmetic industry, which uses it in creams and lotions. That's why commercial soaps are brittle, hard and drying to the skin: they simply lack sufficient glycerin.
Traditional, handmade soaps are made from pure, unprocessed plant oils, and the precious glycerin remains in the soap. At YOGHSOAP, we add extra oil and reduce the amount of the alkali base to ensure that the soap contains an excess of fatty molecules that the skin directly absorbs. This creates the so-called "superfatted" soap, which is more moisturising for the skin and lowers the soap's pH. Handmade soaps usually cure for 4-8 weeks, allowing the
chemical transformation from oils and alkali base into glycerine-rich, superfatted soap to fully complete.

Soap whatever kind, is technically not a 'shampoo'. A shampoo is defined as a product that washes the hair and leaves no residue on it. Even if you wash with
a soap labelled as 'shampoo' and try to alleviate the issues by rinsing with vinegar, this will not counteract the damage to your hair. After washing with soap, hair becomes dry and straw-like, because the soap removes the protective hydro-lipid layer from the hair shaft and scalp. The problem is that soap (even
high-quality, cold-process soap) is alkaline and has a high pH level of 8 to 11, while our hair and scalp require a pH of 5 to 6. Soap increases the
electrical charge on the hair, leading to static electricity, frizz and breakage. When you wash your hair with alkaline products with an unsuitable pH,
the scales of the cuticle (the outer layer of the hair shaft) 'open', and some chip off. This leads to abrasion and mechanical damage to the hair shaft. Once damaged, hair is difficult to restore, even with intensive conditioners. Washing your hair with soap also leads to insoluble deposits on the hair (calcium salts and magnesium), which are difficult to rinse out and leave the hair lifeless and dull, hard and dry.
True shampoo, not soap: YOGHHAIR®'s solid
shampoos are genuine shampoo, not disguised soap bars. They are designed to gently cleanse, nurture and care for the hair, rather than cause potential harm. Unlike liquid shampoos that contain up to 80% water, our solid shampoos are concentrated formulas of plant-based surfactants, botanical extracts, conditioning agents, emollients and essential oils, offering a purer, more effective washing experience.
Protecting the hair cuticles: YOGHHAIR® shampoo
formulations are naturally pH balanced, ensuring that the hair cuticle remains smooth and intact, preventing the overlapping cuticle cells from rising and
hair becoming frizzy or tangled. It is a fact that a lower pH of shampoos results in less frizz and generates less negative static electricity on the fibre
surface. Hair is silkier and more manageable.
Preserving the hair's and scalp’s natural
lipids: Our shampoos are carefully crafted to maintain the natural lipid layer of the hair, cleansing effectively without stripping. This lipid layer is crucial for
reducing friction, repelling water, and maintaining the overall health and shine of your hair. Our shampoos work in harmony with the scalp's natural sebum
production, ensuring your hair and scalp remain naturally moisturised and balanced while keeping excess sebum in check.
Hydrophilic balance: YOGHHAIR® shampoos are
not alkaline and help maintain the natural hydrophilic balance of your hair. This means less swelling and damage to the hair shaft, keeping your hair smooth
and resilient.
No harmful residues: Say goodbye to the dullness and tangling caused by alkaline residues. Our solid shampoos leave your hair free from harmful deposits, ensuring it remains vibrant and healthy-looking.
Even though the label may say "shampoo", that doesn't necessarily make it one. In many cases, it's likely to be a disguised soap bar. Both are solid and it’s easy to be misled because the only similarity between the two is the solid format.
Price: Don't be fooled by labels that claim
"shampoo" if the price seems too good to be true. Soap uses cheaper ingredients than professionally formulated shampoo bars which require costly surfactants and conditioning agents specifically developed for use on the hair and scalp. The
plant-based, naturally-derived gentle ones are even more expensive.
Ingredients: Check the ingredients on the label. If it
lists oils or names like "Sodium Palmate", "Sodium Olivate" and "Sodium Cocoate," you’re holding bar soap. These are the terms for Palm oil, Olive oil and Coconut oil after saponification, which turns oils
into soap.
YOGHHAIR® shampoos have a gentle cleansing action and are suitable for children over 3 years old. As for babies from 0-3 years, YOGHHAIR® Baby Oat shampoo is specially formulated for delicate, ultra-sensitive baby skin with colloidal oatmeal for its anti-inflammatory properties and yoghurt. It is also suitable for adults with sensitive scalp prone to irritation. Always do a test to check for skin reactions.
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YOGHHAIR® shampoos help retain the colour of dyed hair. If hair becomes very alkaline and porous, the cuticle cannot retain the colour as it fails to hold the new pigments and the colour will rinse out prematurely. By their non-alkaline nature, our shampoos help retain colour pigments by maintaining the integrity of the hair cuticle, preventing premature colour washout.
Wet your hair and slide the solid shampoo several times along the scalp and down the length of your hair without rubbing. Set the shampoo aside and massage your scalp with your fingers. You will activate a rich, dense foam. Rinse and repeat
if desired. Store your shampoo in a dry place to dry out between uses, away from splashes and running water.
YOGHHAIR® shampoos/conditioners are scented with pure, undiluted essential oils. These oils however have more important functions than just scenting the product. They are selected for their proven benefits to the health of the scalp and hair.
Fast-rinsing: YOGHHAIR® shampoos are formulated with fast-rinse technology for a quicker rinse free of residue and build-up.
Highly concentrated: Our shampoos and conditioners
are formulated with high concentrations of active ingredients like plant-derived mild surfactants, conditioning agents and natural alternatives of silicones, herbal extracts and essential oils with proven hair benefits.
Durable and long-lasting: YOGHHAIR® shampoos and conditioners last up to 3 times longer than similar solid products on the market and are equivalent to 3 x 250 ml bottles of liquid shampoo.
Plastic-free because we removed the water from our
formulations.
Solid and waterless: Unlike liquid shampoos and
conditioners, which contain up to 80% water, YOGHHAIR® products are highly concentrated formulas, in which every ingredient has a benefit for the hair and scalp. In their large bottles, liquid products give the impression that you are getting more for your money - but is that the case when the majority of the product is water?
100% biodegradable, they do not pollute the waters
and soil.
Extra-cold manufacturing method, without heating the ingredients to preserve the beneficial properties of the herbal extracts, the plant and essential oils.
The YOGHHAIR® hair conditioner is solid and waterless. When you purchase a conventional cosmetic product, you are also buying the water it contains. Water is not an active ingredient; it simply combines all the other ingredients. By removing water from our formulations, you gain several advantages:
1. YOGHHAIR® is highly concentrated with active ingredients - cocoa butter and tea tree oil tone and regenerate stressed hair, nourish it, and enhance its shine.
2. YOGHHAIR® contains a natural alternative to silicone that covers, smoothens, and adds shine to your hair without building up on it and without suffocating the strands.
3. Eco-friendly packaging with less plastic.
4. Less clutter in your bathroom and reduced waste.
5. Use it everywhere and experience new sensations with an effective, innovative product.
6. Save water - the elixir for people and nature - and modestly contribute to environmental cleanliness.
If you've experienced adverse reactions from a
supposed solid shampoo, you likely used a misleadingly labelled soap or a poorly formulated solid shampoo. The problem is that soap is alkaline and has a high pH level of 8 to 11.
Our hair and scalp require a pH level of 5 to 6. Alkaline products like soap are not suitable for
washing the hair as they increase its electrical charge, leading to static electricity, frizz and breakage. They are too harsh and remove the lipid layer that protects the hair cuticle, making our hair less responsive to conditioners.
When you wash your hair with products outside the appropriate pH range, the cuticle scales 'open' instead of lying flat, and some even flake off. This
leads to hair abrasion, mechanical damage, and difficultcombing. Once damaged, hair is hard to restore even with intensive conditioners. Washing hair with soap also leads to insoluble deposits on the hair, which are difficult to rinse off and leave the hair dull, stiff and lifeless.
The pH level of YOGHHAIR® shampoos varies between 5.0 and 5.5 as a result of natural pH balancing. It is a fact that shampoos with a lower pH lead to less frizz and generate less negative static electricity on the hair surface. As a result, the hair becomes smoother and easier to manage.
YOGHHAIR® shampoos have a gentle cleansing action and are suitable for children over 3 years old. As for babies from 0-3 years, YOGHHAIR® Baby Oat shampoo is specially formulated for delicate, ultra-sensitive baby skin with colloidal oatmeal for its anti-inflammatory properties and yoghurt. It is also suitable for adults with sensitive scalp prone to irritation. Always do a test to check for skin reactions.
Synthetic silicones are widely used in non-natural cosmetics under names like methicone, dimethicone, cyclomethicone, cyclopentasiloxane, cyclohexasiloxane, and their many derivatives, these synthetic oils allow the adjustment of the touch and
texture of products to meet marketing needs while increasing the volume of cosmetics at a lower cost. Their main disadvantage, in addition to being
manufactured in an environmentally unfriendly manner, is that they are poorly biodegradable and can potentially accumulate in the environment. Omnipresent in non-natural hair care products and shampoos, silicones coat the hair, provide temporary repair, add shine, and make styling easier... but in the long term, they can suffocate the hair, weigh it down, or even make it "dependent" on silicones since as soon as one stops using these products, the hair can
become very dry and coarse, which leads to a resumption of using silicon-based products. On the contrary, YOGHHAIR® contains natural silicone alternatives that help to coat, smooth, and add shine to the hair without accumulating on the hair or suffocating it.
Build-up: Silicones can build up on the hair over
time, leading to a heavy, greasy feel. This can be especially problematic for people with fine or thin hair, as it weighs the hair down, making it look limp and lifeless.
Difficult to remove because some silicones are not
water-soluble, meaning they can be difficult to wash out without using strong, harsh shampoos. This can lead to a cycle of damage where the hair needs more
conditioning due to the harsh shampoos used to remove the silicones.
Moisture blocking: Silicones form a barrier on the
hair shaft which can be effective for smoothing and adding shine. However, this barrier can also prevent moisture from penetrating the hair shaft, leading to
dryness over time.
Masking hair damage: While silicones can make hair
appear healthier by adding shine and reducing frizz, they may merely be masking underlying damage rather than repairing it, leading to more hair damage in the long term.
Environmental negatives associated with the non-biodegradable silicones which can accumulate in the
environment and potentially affect aquatic life.

Conventional body creams, butters and lotions are diluted with up to 80% water and contain a cocktail of harsh chemicals, synthetic substances, thickeners and the vague "Parfum/Fragrance”, which stands for synthetic perfume. Their ingredients often include paraffin or beeswax which feel sticky when applied and don’t fully absorb into your skin. They also contain alcohol for its "quick dry" effect which is drying and damaging to the skin over time. The YOGHBODY® solid body moisturiser is completely plant-based and plastic-free. The minimalist, self-preserving formula blends only five plant oils and butters without dilution with water or alcohol and free of preservatives. The highly-concentrated wax-free formula where every single ingredient delivers a
skin benefit, glides on like velvet without sticky rubbing or drag. It will keep your skin moisturised and protected longer than conventional body creams,
butters and lotions which require more frequent and abundant application.
Even the smallest pieces can nourish your skin and serve you until the end. When you reach the end of your oil, fill a bathtub with pleasantly warm water and toss the pieces into it. They will melt, and you will enjoy a magnificent, deeply nourishing body treatment. You will emerge moisturized, rejuvenated, and incredibly soft. If you don't have a bathtub, use it in the shower, on your soap-cleaning glove, sponge, or simply apply it to your wet, warm skin with a gentle massage from your neck to your heels.
The extra cold method of making body butter is a meticulous process that preserves the natural qualities and properties of the plant and essential oils we use. In this method, the ingredients are carefully mixed at a very low temperature.
This approach ensures that the heat-sensitive nutrients like vitamins and antioxidants, remain intact and do not degrade. By avoiding the use of high
heat, the extra cold method keeps the natural structure of the butters and oils unchanged, which means their nourishing and moisturising properties are fully preserved. The result is a body butter that is not only richer in nutrients but also more effective in delivering these benefits to the skin.
Our solid body oils are made exclusively with plant and essential oils in a self-preserving formula with a shelf life of one year. However, for optimal freshness, we recommend using it within 6 months after opening.
Gentle Exfoliation: Powder exfoliants offer a less abrasive alternative to traditional scrubs, making them suitable for sensitive skin. The fine particles gently remove dead skin cells without causing micro-tears or irritation.
Promotes Skin Renewal: Through exfoliation, powder exfoliants stimulate the natural cell renewal process, resulting in fresher and brighter skin.
Improves Texture and Tone: Regular use can improve skin texture, making it smoother with a more even tone. It may help reduce dark spots and hyperpigmentation.
Cleanses Pores: Assists in removing impurities and minimizing pores, which is beneficial for preventing acne and enhancing skin clarity.

Due to the personal nature of our products, YOGH® does not accept returns or exchanges of purchased items under any circumstances. However, your satisfaction is our priority, and we will do everything possible to ensure you are happy with each purchase. Please contact us at hello@yoghsoap.com if you are not satisfied with your order.
If you experience any issues with your purchase, such as receiving a damaged or defective product, please reach out to us at hello@yoghsoap.com within 24 hours of receiving your order. We will be delighted to address any concerns and make things right!
We are working to ship orders as quickly as possible. If you have any concerns, please email us at hello@yoghsoap.com as soon as possible, and we will do everything we can to resolve the issue!
You can cancel any order free of charge until 18:00 on the same day of placing the order. Orders made after 16:00 can be canceled free of charge until 11:00 the next day. To cancel an order, please email us at hello@yoghsoap.com or call us at +359 878 592 611.
We will consider the possibility of refunds on a case-by-case basis, such as when a product arrives damaged or defective. To initiate this process, please contact us at hello@yoghsoap.com within 24 hours of receiving your order. If your request is approved, the refund will be automatically credited to your credit card or payment method.
YOGH® is not responsible for any additional expenses related to refunds and does not assume responsibility for compensation for returned shipments lost in transit without proof of delivery to YOGH®.
After placing an order, you will receive an order confirmation email. In case of any issues with your contact information or the availability of any of the ordered products, expect a call from our representative. Once our staff contacts you, you can always add products or replace some of them. If you have any questions or comments regarding the delivery, do not hesitate to contact us at 0898 597 556, Monday to Friday from 8:00 AM to 5:00 PM.
Orders placed through the website www.yoghsoap.com/www.yogh.eu can be paid for in the following ways:
- Cash on Delivery (COD) - You pay in cash to the courier upon delivery of your order by the courier company Interlogistics (GLS).
- Online with VISA or MasterCard debit/credit cards through the Stripe payment system.
- Bank transfer to the following account:
  IBAN: BG68BPBI79401082262201
  BIC: BPBIBGSF
  Please use the order number as a reference
Orders placed by 13:00 on a business day will be processed and fulfilled on the same day, while orders placed after 13:00 will be processed on the following business day. Orders made on Friday will be processed on Monday.
Standard delivery takes up to 3 days according to the service schedule in your area.

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Everything you need to know about quality soap

to stay informed and get value for your money

Everything you need to know about solid shampoo

To enjoy healthy, vibrant hair and not throw money to the wind.

Everything you need to know about body care

TO ENJOY HEALTHY, SOFT & SMOOTH SKIN

General questions