Terms & Conditions

TERMS and CONDITIONS

1 General terms of use of www.yoghsoap.com 

1.1 Please read carefully these General terms of use (“Terms”) on which this website www.yoghsoap.com (“Website”) is made available to you (“You”/”Your”). They represent a legally binding agreement between Laska ot prirodata Ltd. and You, as a user of the services offered by www.yoghsoap.com. By loading the home page information/ browsing through other pages/clicking on active webpage links you agree to be bound by these General terms of use.

The General terms of use are always available on www.yoghsoap.com. Laska ot prirodata Ltd reserves the right to alter and amplify them at any time without prior notice. 

Access to the services offered on www.yoghsoap.com 

1.3 Our website is organised in such a way that it allows you to browse through product information, technical characteristics, prices and delivery terms without providing your identity information.

You can place an order for a delivery of YOGHSOAP products on www.yoghsoap.com either by making a single order without registering as a user or by adding your personal details and creating a client profile. By choosing either way, you should provide exact and detailed information about yourself and declare that you are over 18 years. 

1.4 If You do not wish to be bound by these Terms then please refrain from using Our Website.

2 About us

2.1 The website www.yoghsoap.com is the property of Laska ot prirodata Ltd., registration and VAT number BG203801471, based in Bulgaria, Chomakovtsi 5989, Sedemdeseta Str. 2A.

YOGHSOAP products are crafted by Laska ot prirodata Ltd., which is the responsible entity under Regulation (EC) 1223/2009 (Cosmetics Regulation) listed in the Cosmetic Products Notification Portal of the European Commission.

2.2 If You have any questions, complaints or comments on this Website then You may contact Us on hello@yoghsoap.com or by post to Bulgaria, Chomakovtsi 5989, Sedemdeseta Str. 2A.

3 Buying Products on our Website

3.1 To order a product You will need to follow the ordering procedures set out on the relevant order page.

3.2 Details of the prices for the products and the procedures for payment and delivery are displayed on Our Website. The price of any product is the price in force at the date and time of Your order. The price of any product includes VAT but excludes any delivery charge.

3.3 You undertake that all details You provide to Us for the purpose of purchasing goods which may be offered by Us on Our Website will be correct, that the credit or debit card, or any electronic cash, which You use is Your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation of Your credit or debit card details from Your card issuer before providing You with any goods.

3.4. Discount codes and offers cannot be redeemed on sale or promotional items.

4 Orders and liability

4.1 Placing orders

Our website offers two ways of ordering YOGHSOAPproducts (1) though a single order form and (2) through a registered client profile. During the ordering process you may view your selected products and their prices and complete your name, e-mail, phone number, address, PO box, selected payment method and delivery options.

By clicking on the “I confirm my order” button you complete your order and conclude a sale and purchase agreement with Laska ot prirodata Ltd. for the ordered goods at the agreed price. Our system will generate an automatic confirmation, which will be sent to you by e-mail.

4.2 Prices and payment methods

All prices announced on our website are in Bulgarian lev inclusive of VAT. For convenience, we show prices in Euro.

Laska ot prirodata Ltd accepts payments in Bulgarian lev made (1) in cash on delivery – the price is to be paid to the courier upon receipt of delivery; (2) by bank transfer directly in the account of Laska ot prirodata Ltd. (3) with a credit or debit card payment through the EasyPay system during the order process. Choosing to pay by bank transfer or with a card, you agree for Laska ot prirodata Ltd. to receive an advance payment of the price of the ordered products.

The product prices do not include delivery and shipping costs.

Laska ot prirodata Ltd. is entitled to refuse any order placed by You. If Your order is accepted, We will confirm acceptance to You by email (‘Confirmation’) to the e-mail address You have given Us on ordering. 

4.3 Delivery and receipt of ordered products

Your order will be delivered by courier Speedy to the address you have specified within 7 working days from the date of Your order. We do not accept orders with a destination address outside of Bulgaria and do not deliver outside of Bulgaria. 

In the event of unsuccessful delivery due to your omission (nobody was present at the address specified in your order and/or nobody answered the phone call of the courier) the courier will bring the order back to Us and we will inform you accordingly. All expenses for the re-delivery are entirely at your charge.

4.4 Cancellation and return policy

You may return ordered items for no particular reason within 14 days from the date of delivery if the following conditions are met: (1) The product is intact and sealed in its original internal and external packaging; (2) The product shows no stains or traces of use, and has not been used; (3) The product is accompanied by the original document with which you received the order; (4) The cost of returning the goods is at entirely at your charge.

To opt out of the contract you need to send us a notification via e-mail and send Us back the products not later than 14 days from the date on which you notified us of your cancellation. After We receive the returned products and verify their condition, We shall reimburse You the amount that covers the value of the returned products.

Amounts paid in cash on delivery will be refunded only by bank transfer to your personal account within 14 days from the date on which you have notified us of your order cancellation.

All amounts paid by debit/credit card shall be refunded to the card account from which payment was made. If in the notification of cancellation you have not indicated that the costs of returning the products are at your expense, the same will be deducted from the refund.

You may exchange ordered products with others or we can refund the value of the order. We only refund the value of the items and not the cost of delivery.

5 Liability and security

5.1 The responsibility for all actions performed on behalf of a registered user by using one’s username and password is the responsibility of the person whose data is submitted in the client’s profile. Laska ot prirodata Ltd. is not responsible for any unauthorised third party use of your client account.

You are solely responsible in all respects for all use of and for protecting the confidentiality of any username and password that may be given to You or selected by You for use on Our Website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorised use of them or any other breach of security regarding Our Website that comes to Your attention.

5.2 Laska ot prirodata Ltd. has the right to refuse to serve a customer who provides false or inaccurate personal information and to delete their account without prior notice. Laska ot prirodata Ltd. has the right to refuse to fulfil a subsequent order of a client who has refused an order more than once.

5.3 All content and services on Our Website are provided on an ‘as is’ and ‘as available’ basis. We do not make any representation or give any warranty (whether express or implied) in respect of Our Website or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Website.

5.4 We do not accept liability for damage to Your computer system or loss of data that results from Your use of the Website. We do not guarantee or warrant that any material available for downloading from Our Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy Your requirements for the accuracy of data input and output. You are responsible for ensuring that Your computer system meets all relevant technical specifications necessary to use Our Website and is compatible with Our Website.

6 Reselling of YOGHSOAP® products

6.1 All products available on Our Website are for personal use only. You may not sell or resell any of the products.

5.2 We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms.

7 Protection of personal data

In order for us to accept and process your order, we need the following information:

  • name and family name
  • e-mail
  • actual phone number
  • exact delivery address

Laska ot prirodata Ltd. handles your personal data in accordance with the requirements of the legislation on personal data and takes all the appropriate measures for their protection. Your personal information will only be used to provide the desired service. 

By completing the single order/registration form, you authorize Laska ot prirodata Ltd. to process your personal data as necessary to provide you with the desired service, including to contact you directly in case of questions concerning the order or delivery or in order to inform you of service improvements at www.yoghsoap.com. Your data will not be edited, shared with third parties or used for purposes other than those described herein without your express prior permission, except when required by law.

7.1 You must ensure that the personal information You provide is accurate and complete and that all ordering or registration details (where applicable) contain Your correct name, address and other requested details.

7.2 You must read Our Privacy Policy which contains important information about the use of Your personal information and other information regarding Your privacy.

7.3 If You would like to review or modify any part of Your Personal Information then You should e-mail Us at hello@yoghsoap.com

8 Copyright

8.1 The domain name yoghsoap.com, all textual and visual content of the Website, the YOGHSOAP® trademark, logo, packaging design and formulas are exclusive property of Laska ot prirodata Ltd. YOGHSOAP® is a registered trademark of Laska ot prirodata Ltd. 

8.2 Your use of Our Website and its content grants no rights to You in relation to Our intellectual property rights including, without limitation, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in Our Website and its contents.

8.3 You may not copy, reproduce, republish, download, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for Your own personal use. 

8.4 Any use other than that permitted above may only be undertaken with Our prior express authorisation granted in writing.

9 Linking and Use of ‘Cookies’ Policy

9.1 You may establish links to our Website provided that: (1) You link only to the home page of the Website; (2) You do not remove or obscure advertisements, the copyright notice or other notices on the Website; (3) You give us notice of such link by sending an e-mail message to us at hello@yoghsoap.com and (4) You immediately stop providing links to the Website if notified by Us.

9.2 Use of ‘Cookies’

In order for this Website to function properly, we sometimes store small files with data on your computer called ‘cookies’. Most websites use that method. Cookies are small data files which are stored upon the hard drive of Your computer or mobile device when you visit a certain website. They allow the website to memorise your actions and preferences (such as user name, language, font size and other settings)  for a given period of time so that you won’t have to introduce them every time you visit that website or move from  one webpage to another. 

We use the following types of cookies:

Session Cookies

Session cookies allow you to be recognized during a one-time visit to the website so that the customizations or changes made to each page are stored in other pages of the site. These cookies allow you to navigate through multiple pages of the website quickly and easily without having to authenticate your identity or re-process previously entered data. Session cookies are temporary and become invalid when you close the browser or exit the site.

Persistent Cookies

Persistent cookies remain on your computer for a certain period of time after the end of your user session on the site, so they allow user preferences and actions to be saved on a repeated visit to the site.

Third Party Cookies

This website uses cookies to store information about site performance and demographic ads, interests, sessions duration, site visits, and so on. This site uses Google Analytics, a web analytics service offered by Google, Inc. Google Analytics uses cookies as well as files stored on your computer to make it possible to analyze the use of the site.

9.3 We use that information for statistical purposes only, to correct broken links or programme errors, as well as to improve the Website’s content and performance. We do not give that information to third parties.  

The information We collect using cookies does not identify You personally, and the data files are entirely under our control. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (1) the company You work for (if You access Our Website from Your place of work), or (2) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type. We do not use cookies for purposes other than those indicated here.

How to control cookies

You can control and/or erase a cookie stored in Your computer whenever you wish – check out AllAboutCookies.org for more information. You can remove all cookies stored on your computer as well as set most of the browsers to block them. However, if you do that, you may have to manually adjust some parameters every time you visit a given website, and some services and functions may not work properly. Allowing cookies is not absolutely indispensable for a website to work, but it will contribute to its improved performance. 

10 Your Use of the Website

10.1 You agree that in using Our Website You will not:– use Our Website in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;– use Our Website in any way that interrupts, damages, impairs or renders the Website less efficient;– use Our Website for any purpose other than Your personal use;– email, transmit or otherwise disseminate any content which is defamatory, obscene, in breach of copyright, vulgar or indecent or may have the effect of being harassing; threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;– advertise or promote third party or Your own products or services including by way of the distribution of ‘spam’ email; – transfer files that contain viruses, trojans or other harmful programs; or– access or attempt to access the accounts of other users or to penetrate or attempt to penetrate Our Website security measures.

10.2 We reserve the right to suspend, restrict or terminate Your access to Our Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.

10.3 You confirm that: You will comply with the restrictions on Your use of the Website as set out in these Terms; and in relation to any material submitted to or posted on the Website You have the right to do so and have obtained all necessary licences and or approvals.

10.4 You agree to compensate Us from any claim or damages (including any legal fees in relation to such claim or damages) made by a third party in respect of any matter in relation to or arising from Your use of Our Website including any breach or suspected breach of these Terms or Your violation of any law or the rights of a third party.